This website is owned by Portnorma – Janelas em PVC, Lda.
Entity responsible for data processing:
The entity responsible for processing the data sent by users by means of forms, on the website: www.portnorma.pt , is Portnorma – Janelas em PVC, Lda.
When entering this website, cookies are used, i.e., small text files which are placed in the hard disk by a web page server which allow a better navigation experience and access to some functionalities of the website, all this to provide a better service to the user.
2. Collection of personal data
We are committed to the protection and conﬁdentiality of your personal data, so we have taken the necessary technical and organisational measures to comply with the Regulations, ensuring that the processing of your personal data is lawful, fair, transparent and limited to authorised ﬁnalities, as well as all other rights to which you are entitled. The personal data collected on the Portnorma website is for the purpose of responding to contact requests, preparing commercial proposals and information in general, and also for the necessary legal purposes, should you enter into a contract or commercial transaction with our company. None of the personal data entrusted to us will be disclosed to third parties, either commercially or free of charge. However, no data transmission over the Internet can be guaranteed to be 100% secure and free of unwanted access. Therefore, Portnorma is not liable for any breach of security, unless this is due to our negligence.
3. Rights of data subjects
You have the right, in accordance with the law, to consult, delete or rectify your data sent via our website. To this end, and so that we can recognise the identity of the data owner, users must send a message from their own email address to email@example.com clearly stating what they wish to do with their personal data.
4. Period of time during which we store data
The data collected is used only to respond to questions from users and is kept for a period of 1 year, with the exception of customers who have or have had a business relationship with our company, a situation that by legal force requires us to keep customer billing data for the legal period established by law.
5. Right to complain
You have the right to lodge a complaint with the data protection supervisory authority ( www.cnpd.pt )